The weather in Dallas from eleven:00 am until eventually properly soon after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC was not full of weather conditions as The trail was direct rather than altered aside from slight turbulence which brought about altitude adjustments to prevent. The climate in DC was obvious and no rain. Weather predicted for Charleston WV did take place forty five minutes following the at first scheduled landing time ought to have transpired. It truly is my perception that American Airlines might have and must have made available extra in just how of logistical skills in Dallas for gate availability and contingency ideas when gates are blocked, far more assistance for delayed connecting flights to help travellers and keep away from skipped flights, plus much more humanity and knowledge for passengers stranded during the night in a sizable town without any data, resources, and many others. We weren't supplied something by Vanessa S. or perhaps the gate personnel. I did Visit the ticket counter in DC as well as a Manager, Sandra did offer you our initially and only apology and data on resort shuttles with the airport and a discount voucher very good at various accommodations. By the way, our baggage which was checked was not accessible to us on Friday evening and we were being offered a complimentary toiletry bag. Baggage personnel had been quite courteous plus the emphasize of our customer knowledge. Due to the fact we could not get re-booked right up until the following day And that i couldn't get to Charleston WV as needed for company obligations, I rented a lodge space in DC and also a rental car and drove myself to Charleston WV from Washington DC. the following early morning so that you can get there as necessary. The results of my encounter remaining me experience quite unhappy in The shopper service available at American Airlines.
I used to be overcharged for a 3rd piece of luggage on a global vacation United states of america to Uruguay. I have tried using using the web site electronic mail to try to obtain a refund; no reaction.
We is not going to fly American Airlines at any time once again, and neither will my relatives and buddies. they can drop a LOT a lot more than the $863 he listed.
When I arrived in Newark, AA informed me that the ticket agent experienced didn't “scan†my bag, and Due to this fact, even at seven:00 p.m., they could not arrange for my bag to have on An additional flight to Newark that evening.
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Two weeks back we been given the awful news that our 12 12 months old grandson were hit by a truck and killed. We needed to get from PA to CA as promptly as feasible. It absolutely was Thankagiving 7 days, the worst week in the year to travel as a result of Hotwire, we have been in a position to get reservations the subsequent early morning on American, not the airline on which we generally vacation.
After this communication, I´ve tried to terminate our flight (naturally I didn´t need to fly On this plane anymore), although the attendant business brusquely warned us that Should the plane was repaired, our luggage would go Along with the airplane! Even though I questioned For additional of 3 moments to possess my luggage. After +/- three hours, In spite of lots of folks afraid and concerned the aircraft still left towards Miami. As Every person inside the airplane misplaced the relationship that could occur at 21: 30h, AA knowledgeable us that we would be reallocated in the subsequent and very last flight of your day, at midnight. Supplied The dearth of Area we encounter in the primary flight (from São Paulo), we experienced managed to book the seat twenty, which there won't be any chair in front of us, so somewhat more space for the legs. Which fell down on account of these issues with the delay. Arriving for the airport, they designed us operate (the guy of AA arrived in a bit car or truck and stated to Everybody Hurry up Men, hurry up) for the plane. Whenever we arrived in the doorway the manager told us that we must go different from the plane Which we shed the chair 20. She advised us that she had to independent Other individuals people today to to Allow an Grownup with a youngster. Funny no?? Exactly what does she required?? My six years old boy traveling on your own??? I just explained which i desired to fly together, it absolutely was our final day of holiday. I even take to get accommodated on the following flight, she just YOURURL.com explained, no you may fly On this just one, and once again I read, your baggage will go on this flight. My son comprehended what was mentioned and start to cry for the reason that he didn´t planned to be separated from certainly one of us.
rosity to us shareholders. Administration and all staff of AAL are of course executing an excellent job, reflected inside the continuous increase of
Current flight from Austin to Ft Myers on which I had asked for wheelchair assistance did not present any jetway support and Totally nothing at all in Ft Myers from aircraft to baggage assert and NOONE to ask.
I had been a passenger on yor flight AA2016 out of Phil. airport on 4/nine/16 and return flight AA1755 out of Atl. airport back again to Phila. on four/ten. My ticket was for an aisle seat with wheelchair help on account of my handicap. To the flight out of Phila., I had an aisle seat. The younger Woman occupying the window seat was so substantial she couldn’t fasten her seatbelt. She straight away fell asleep and started snoring loudly which continued for the whole flight. To the flight again, I'd my boarding go was for a daily seat. I attempted to change seats in the kiosk , since it indicated there have been supplemental seats in the leading cabin region without achievement. My son and daughter-in-regulation were being denied gate passes to help me get down to the airplane as well as ticket agent was genuinely disagreeable. I attempted to update within the boarding desk, then youthful person indicated my ticketwas for handicap in his Computer system, he reported the cabin seats had been readily available and attempted to improve me but with out good results. Once i obtained back again into Phila., I waited Pretty much 40 minutes to receive in the airplane to baggage. This was one of the most humiliating and demeaning working experience I've ever had. If the wheelchair finally arrived, the woman commenced complaining about being forced to push me. She couldn’t have the wheelchair up the elevation.
I was delayed on Monday feb 15th twice before being cancelled and bumped to Tuesday. Whilst I used to be discouraged I comprehended. Then at 10:30pm I get a text stating my Tuesday flight was cancelled right until Wednesday.
Be sure to refund by complete fare such as the excess $twenty I paid for That which you reported was likely to be much more room.
My partner And that i flew from Palm Springs to Ft. Myers Florida, over the return trip, flight 2233 from Dallas, my husband Rick Barnes was Minimize very poorly by one thing within the seat when he set our luggage in the overhead compartment. We known as the Hostess and Regardless that blood was gushing out in the wound, he was provided a band aid to address the 5 inch gash in his leg. We have been explained to that after Anyone boarded, the hostess would return with the primary help kit and would need to create a report.
We had been on AA 1517 from Miami to Roatan 02/13/sixteen and 02/14/16 & The flight was unable to land in Roatan and diverted to Belize. I'm familiar sufficient with traveling to know the Captain manufactured the right phone along with the diversion was climate similar. Upon landing in Belize we had been knowledgeable from the Captain there was a warning gentle on an engine that needed to be resolved, the aspect was readily available in Belize. The end result was a transparent mechanical hold off. We deplaned and were being instructed we would get food and drink. Following a lot more than an hour we had not been fed as well as a bit later on we were given a sandwich and bottled drinking water and then advised we could board.